In addition to the detailed responsibilities and duties listed below it is the expectation of all unit technicians to proactively and positively provide assistance with direct patient care through order entry, communication, and delegation to both internal and external customers. In addition, unit technicians are to always represent the needs of Trinity Mother Frances to the highest level of quality, safety, and service when interacting with patient care.
A) Direct Patient Operations
Provides direct patient care for assigned or as directed patients with the direct supervision of nursing staff.
Provide and document (in real time) routine patient care, personal care, nutritional needs and maintaining safe physical environment.
Assist patients: walking, bathing, eating, restroom support, dressing, brushing teeth, and other routine activities for daily living.
Conduct, report, and document (in real time) patient observations as directed.
Adjusts workload, runs errands for department by picking up and returning trays, equipment, specimens, and blood products.
Keeps patient room orderly and assists in keeping unit orderly, restocks supplies, etc.
Properly document (in real time) patient care in appropriate sections in EPIC
B) Administrative Operations
Unit desks/stations must be neat and tidy at all times.
Before meals are brought up clean the over-bed tables for meal tray preparation (proper infection control measures).
Upon arrival introduce yourself to patients and round on unit as directed by nursing.
Order unit supplies: inventory supplies upon receipt, document (in real time) on pick list and put supplies away in proper location.
Update patient room whiteboards as directed.
Complete visitor access processing.
Transport patients, at discharge or when needed, as assigned by nursing staff.
Maintain discharge log, unit logs: admit, discharge, down time (new), etc.
C) Information Management
Communicate patient care information (i.e. lab values, ancillary dept. info, etc.) to appropriate staff in a timely manner.
Ensure intercom is promptly answered and request is given to assigned personnel in a timely manner.
Telephone calls are answered within 3 rings in a courteous and professional manner.
Telephone, fax, and e-mail messages are consistently related to appropriate co-workers in a timely manner.
Provide physician(s) requests to nursing staff in a timely manner.
Ensures the nursing desk/station is manned at all times and must find someone to cover the desk when they step away.
D) Electronic Health Records -- EPIC
Complete scanning and printing (i.e. patient records, transfers, etc.).
Transfer patients via the Unit Census activity or the Patient Station as assigned.
Place appropriate documents (in real time) in the patient "mini-chart."
Order supplies, equipment, and advanced diet as tolerated.
Print ticket to ride report.
Create follow-up appointments for discharging patients.
Place bed accommodation change as directed.
Review charge capture and ensure proper charging as directed.
Properly document (in real time) patient care in appropriate sections in EPIC.
E) Unit Safety -- Adhere to all safety policies and procedures created for both the unit and CHRISTUS
Trinity Mother Frances
F) Unit Ambassador (Professionalism and Customer Service) -- Adhere to all CHRISTUS
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and per...formance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, therefore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.