The Education Consultant implements the capability growth strategy and agenda within the Learning and Capabilities Development content area of Talent Management. The Education Consultant partners with business leaders and HR business partners to determine training needs, develop training programs, and demonstrate current program effectiveness through a consistent application of the overarching learning philosophy. The consultant will design, update, and implement in-house, and vendor-provided training programs using a variety of delivery methods, including but not limited to classroom, individual, self-paced, and computer-based training.
Instructional Design and Development
Design, create, and develop informal and formal learning solutions to meet organizational needs; analyzing and selecting the most appropriate strategy, methodologies, and technologies to maximize the learning experience and impact.
Design and integrate interactive concepts and activities in both classroom and distance learning formats to encourage application and skill development.
Establish/Follow instructional design and development standards for all existing and future education and training programs
Serve as a resource for development, evaluation and revision educational activities and materials, including selection of third-party content/programs
Define boundaries, set priorities, plan and manage multiple projects and service requests. Develop detailed project schedules for all assigned projects and service requests.
Participate in quality assurance oversight related to all education deliverables.
Analyze customer workflow and/or processes flows and assist customers with reengineering or documenting education workflow for their department work.
Perform the analysis design, development, implementation and evaluation of web-based and instructor-led training curricula; proactive consultation with subject matter experts to identify and obtain training objectives and content; draft storyboards and mock-ups, and write and develop content.
Deliver informal and formal learning solutions in a manner that both engages the learner and produces the desired outcomes; managing and responding to learner needs; ensuring that the learning is made available in appropriate platforms and delivered in a timely and effective manner.
Assist customers with developing and deploy moderately complex education reports from the Learning Management System.
Responsible for providing the technical skills and business knowledge necessary for continuous technological innovation, creative use of the assigned systems and technologies.
Contact vendors regarding service issues to receive support information or assistance as instructed by the supervisor (for assigned applications).
Maintain increasing technical knowledge of assigned applications such as learning management, authoring, multimedia, etc.
Evaluating Learning Impact
Gathering, organizing and analyzing information regarding the impact of learning solutions against key business drivers; presenting the information in a way that is meaningful to the organization; using learning metrics and analytics to inform organizational decision making.
Demonstrate strong communication and human relationship skills.
Maintain and demonstrate good teamwork on assigned projects through actions and job performance.
Provide effective customer service by being courteous, polite and friendly at all times. Acknowledge customers timely in order to determine their need and help the customer resolve the issue or request. Participate in departmental programs that promote and deliver exceptional customer service. Ensuring the services that he/she provides contribute to the successful accomplishment of the primary mission of the department.
Responsible for analysis, design, development, implementation of and post-implementation support of strategies that will further the organization's business and healthcare delivery success.
Pursue professional growth and development through personal reading, seminars, workshops and professional affiliations to keep abreast of the trends in his/her field of expertise.
Perform other duties and special projects as assigned by the Director of Learning and Capabilities Development
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and per...formance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, therefore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.