The LPN/LVN Team Leader is able to provide leadership in all situations, including emergencies, utilizing concepts of critical thinking and creative problem solving to ensure positive outcomes. The incumbent of this position is able to delegate duties during an emergency situation in the office environment. The Team Leader works collaboratively with the physicians within the team setting to facilitate quality care for the patient. The LPN/LVN Team Leader must be familiar with the resources available in the community and the proper methods to refer patients to them. Provides professional nursing care to clinic patients. Works collaboratively with the providers within the team setting to facilitate quality care for the patient.
1. Performs general nursing care to patients. Administers treatments in accordance with nursing standards.
2. Assists with the preparation of equipment and aids provider during treatment, examination, and testing of patients.
3. Observes, records, and reports patients' condition and reaction to drugs or treatments to providers.
4. Oversees appointment bookings and ensures preferences are given to patients in emergency situations. Maintains timely flow of patients.
5. Greets patients and obtains well-documented history and vitals. Prepares patients for physical exam. Instructs patients in collection of samples and tests.
6. May perform the following tasks in accordance with established procedures and as prescribed by applicable licensure/certification:
Obtain/record vital signs; perform initial assessment on patient; coordinate patient transfer to hospital and/or discharge; give telephone orders; accept telephone test results; perform telephone triage; call in provider approved prescription refills; specimen collection including stool and urine midstream; catheterize patient; indwelling catheter urine collection; obtain throat culture; pregnancy testing; administer urine dip; obtain wound culture; perform snellen vision screening; eye injury management; administer optic/otic meds; assist with lumbar punctures; sputum collection; occult blood testing; assist with vaginal exam; teach crutch/cane walking; teach use of walker; apply Velcro splint; assist with plaster splint; apply moist heat and/or cold packs; administer enema; remove fecal impaction; administer oxygen; teach respiratory hygiene; administer chest physiotherapy; perform oral suction and/or infant suction bulb; wound care; apply sterile dressing; assist with circumcision; perform umbilical care; apply colloidal dressing; open sterile tray; apply topical medications; administer rectal and/or vaginal medications; give oral medications; and, give sublingual medications to adults and/or pediatric patients.
7. May perform the following tasks only if appropriate training has been obtained:
Blood collection by lancet; pulse oximetry; incentive Spirometry; suture and/or staple removal; ear irrigation; administer breathing treatment; give allergy/insulin/immunization medications to adult and/or pediatric patients; give intramuscular and/or subcutaneous injections to adult and/or pediatric patients; give injections Z track to adult patients.
8. May perform the following tasks after providing verification of completion of special training:
Blood collection venipuncture; audiometry exam; titmus vision screening; EKG; administer electrical stimulation; assist/process biopsies; draw blood from portocath; assist endoscopy, start saline lock or IV fluids and monitor IV fluids.
9. May administer IV push medications and/or add medications to IV only after completion of special training and only under direct supervision of licensed practitioner.
10. May arrange for patient testing and admissions.
11. May be required to have a working knowledge of ICD9, CPT and HCPCS coding and managed care.
12. Responds to incoming telephone calls and (per provider instructions) calls in refills and prescriptions to pharmacy.
13. Per provider and/or established protocol, instructs patients and/or family with regard to medication and treatment and documents the same.
14. Formulates and updates patient care plans. Orders, prepares, and inspects patient charts. Posts tests and examination results. Reviews patient's tests and examination results with provider; documents instructions and notifies patient.
15. Maintains patient files, records and other information in a professional manner following policies and procedures regarding documentation.
16. Ensures preparation of exam rooms including re-stocking of treatment areas.
17. Attends required meetings and participates in committees as requested.
18. Participates in professional development activities and maintains professional licensure and affiliations.
19. Participates in a comprehensive and collaborative interdisciplinary approach to health care while promoting patient advocacy in nursing practice.
20. Assumes a leadership role within the team setting to direct and supervise the team members to foster positive outcomes for the patient and family.
21. Works with other team members to ensure adequate coverage for the office and is flexible in sharing the workload when unexpected changes in staffing occur.
22. Maintains competency in the performance of technical procedures and clinical assessment skills as required within the office setting and is able to function as a role model for all staff members.
23. Promptly and correctly performs any treatments or screening tests as required by the physician, ensuring the patient has adequate understanding of the procedures to minimize anxiety or discomfort.
24. Assumes accountability for the team setting, providing written protocols on counseling of staff members as well as critical events to keep the management team informed of clinical issues, and patient, staff and physician concerns.
25. Follows the CHRISTUS Physician Group guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
26. Maintains strict confidentiality.
27. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
28. Maintains established CHRISTUS Physician Group policies, procedures, objectives, quality assurance, safety, environmental and infection control.
29. Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Physician Group's cultural diversity objectives.
30. Supports and adheres to CPG Service Guarantee.
31. Performs other related work as required.
Graduate from an accredited school of practical nursing or vocational nursing.
Previous medical office experience preferred.
C. Licenses, Registrations, or Certifications
Valid state license to practice nursing. Current CPR certification.
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and performance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, theref...ore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.