Under the direction of the System Director - Consumer Center of Excellence, the Strategic Digital Analysts have the responsibility of serving as an interface between CHRISTUS and consumer needs. CHRISTUS can become leader in that digital space and provide thought leadership on digital initiatives that help set and promote business strategies and help deliver an excellent customer experience that helps the overall communities CHRISTUS Health serves. The Strategic Digital Analysts serves as a business relationship link between business units and the leadership level. Must be able to synthesize and translate consumer research and trends into strong actionable insights in order to address business challenges relative to the rise of consumerism in healthcare. In short, the Strategic Digital Analyst will be integral in helping to craft the strategy that transforms CHRISTUS in the digital engagement space
Identify, screen, and evaluate opportunities to address unmet internal and consumer needs
Perform in-depth quantitative analysis to identify key trends, issues, and opportunities
Ability to communicate and work with cross-functional teams -- business units, IT, marketing. Ability to communicate technical issues to non-technical users/clients.
Applying data analytics to identify the need and most effective approach to personalized medical outreach
Perform business analysis and prepare recommendations and business plans as needed
Create and analyze relevant information and develop recommendations for presenting to senior management
Act as the key liaison across functional areas, including business units and the information management department
Actively anticipate gaps and overlaps within the portfolio
Participate with IM & Business stakeholders as to the timing of solutions introductions and withdrawals
Utilize the appropriate technologies and ensure that consumers have the solutions they need, when they need them, and in the manner best suited to their requirements
Participate with architecture and operations teams to ensure solution compatibility with both company standards and business needs.
Bachelor degree in Computer Science, Management Information Systems, Health Care, Business or related field. Graduate work preferred.
Analyst I - 3+ years of consumer-facing experience
Bachelor's degree preferred
Analyst II 5+ years of consumer-facing experience
Bachelor's degree preferred
Analyst III 7+ years of consumer-facing experience
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and performance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, theref...ore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.