Satellite Healthcare is a successful, nonprofit organization that has improved the lives of people living with kidney disease since 1973. We earn our national reputation for excellent patient care each day by offering a complete range of dialysis therapy choices, personalized clinical services, and unparalleled wellness education.
Satellite Healthcare provides expert, personalized kidney care at over 80 centers across the U.S. as well as at acute dialysis locations in California and Texas. Learn more about Satellite Healthcare at www.satellitehealth.com.
The Dir, Special Projects, Strategic Initiatives drives the evaluation, planning, integration and management of new business integration projects, and strategic initiatives under the guidance of the Chief Business Integration Officer (CBIO). Primary responsibilities include project management, end-to-end development and/or execution of enterprise strategic initiatives and programs working within a multi-disciplinary team. This role actively drives progress across the enterprise for assigned projects, serving in various settings as a Home Office employee.
This position focuses on strategic development and/or implementation of general special projects in the Business Integration Department, i.e., Acquisition integration, Home Dialysis Division growth plans and current state improvement plans, or Managed Care Services projects.
The Dir, Special Projects, Strategic Initiatives is a multi-purpose leader in departments reporting to the CBIO. General administration for diverse projects within the scope of Business Integration involves total project accountabilities to move from integration and pilot phases to implementable operations of acquisitions, innovation projects/pilots, contractual relationships, care coordination programs and other integration priorities for enterprise integration.
Essential Functions: The essential functions listed are not a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. All employees must work in accordance with Satellite's I-CARE Standards.
Strengthens and professionalizes the integration effort, advising on optimum structures and helping to build-out dedicated teams and deliverables
Works closely with a variety of functional groups who are responsible for project or deal execution, to refine and develop processes; process development includes transitions timelines and milestones from the pre- to post-acquisition, or pre- and post-implementation cycles
Influences business sponsors and educates functional leads on integration best practices to help shape and embed a best-in-class integration culture at SHC
Partner with Business Integration Project Managers (BI PM) to inform and enforce business process and team/project governance methodologies and best practices
Direct the development, and oversight of ongoing refinement of functional integration in partnership with operations and pertinent stakeholders and client partners, ensuring a seamless interface with new or existing business deal process, or innovation and improvement initiatives milestones and timelines
Accountable to manage team process and assignments, submissions, timelines, milestones
Act as a lead in organizing activities, project due diligence, and integration
Helps shape early integration planning and further refinements as necessary throughout the project process up to hand-off to Operations
Translate project or acquisition objectives into project goals, plans and actions, analyzes and documents program objectives and requirements across the company
Facilitates activities across the functional teams to scope the project, identify resource requirements, articulate deliverables and develop timetables in partnership with BI PMs
Support management of initiative, contract, project or program milestones, interdependencies and communication plans
Collate updates across the integration team relating to progress on key activities, completion of deliverables, issues and decision status
Identify issues, risks and key decisions that require escalation to the Business Sponsor and/or executive management
Report integration progress at steering committees and/or for executive reporting purposes
Conduct periodic checkpoint meetings upon completion of each integration phase or key activities within a phase to review outputs and confirm readiness to move forward to the next phase for all Committees
Facilitate lessons-learned meetings to identify opportunities for continuous improvement
Build and cultivate strong relationships with executive sponsors and integration partners
Responsible for driving the Satellite Healthcare culture through values and customer service standards
Accountable for outstanding customer service to all external and internal customers
Develops and maintains effective relationships through effective and timely communication
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills, and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Master's Degree from an accredited university
Experience: 8 years of experience in project management and optimization of business processes; experience across multiple business functions; healthcare experience preferred
Knowledge, Skills & Abilities:
Highly effective communications, and relationship building with all project and company stakeholders
Proficiency in executing forward progress on timeline based projects, both internally and externally facing
Ability to travel (moderate)d
Able to read, write, speak, understand and satisfactorily communicate with others in English in person, over the phone and via email
Satellite Healthcare – Improving the Lives of Patients with Chronic Kidney Disease (CKD)In 1973, Norman S. Coplon, M.D. began Satellite Healthcare with the objective of improving the quality of life of his dialysis patients. Dr. Coplon established Satellite Healthcare as a not-for-profit, community benefit organization, which allows us to focus primarily on patients.Four decades later, Satellite H...ealthcare has shaped CKD healthcare in our industry, and continues to elevate the standards of patient care and innovation.Today, we provide a range of expert services to patients with chronic kidney disease (CKD). Satellite strives to individualize each patient's care to help him or her enjoy their life to the fullest.Satellite Dialysis — We operate 40 high-quality, state-of-the-art, patient-friendly dialysis centers that meet the long-term clinical needs of more than 4,000 CKD patients.Satellite WellBound — With more than 20 centers in place, we focus on personalized training and support for patients performing dialysis at home. In addition, WellBound provides a robust complement of pre-dialysis patient wellness education programs that can help prevent or slow the progression of early stage CKD.At each of our centers, we put our patients first by providing:Compassionate care with a personalized touchWellness education to empower longer, healthier livesBest clinical practices resulting in outcomes that consistently exceed industry performance standards Opportunities for nephrologists to focus on their patients in comfortable, state-of-the-art environmentsIn addition to patient care, our clinical research division works on finding medical breakthroughs for CKD patients by conducting both internal and external research.For more information, contact Info@SatelliteHealth.com.