The Salem VA Medical Center is looking for multiple Nurse Navigators (RNs) to support the COVID pandemic coordinating non-VA Care for a culturally diverse Veteran population to assure care is timely, appropriate and of high quality. The Nurse Navigator must possess a broad-based clinical knowledge and skills to effectively apply all aspects of the nursing process within a collaborative and interdisciplinary practice setting. The goals of the Office of Community Care are to improve continuity of care, including appropriate, high quality disease management, as well as improve patient satisfaction, increase access to services and reduce resource usage thus decreasing health care costs. Duties contain but are not limited to the following: Applies the nursing process to systems or processes at the unit/team/work group level to improve care. Demonstrates leadership by involving others in improving care. Evaluates health care delivery by identifying problems, seeking resolution and implementing change. Collaborates with health team members to maintain optimum care. Serves as a liaison person between the staff, patients and families. Demonstrates the ability to meet the age-specific needs of the acute patient and their significant others. Provides information for the purpose of improving clinical outcomes at the program or service levels. Provides leadership in the application of the clinical health care process to organizational systems. Evaluates the results of focused reviews for the purpose of evaluating clinical impact. Reviews operational linkages between management functions related to the clinical aspects of patient care, safety and quality improvements. Compiles data pertinent in identifying opportunities to improve accessibility and quality of care while controlling costs. Prepares and presents clinically accurate and timely summaries of review findings, including recommendations and conclusions, for the purpose of improving clinical care. Promotes cost-effective use of resources and safety of care delivery. Maintains a working knowledge of resources available in the community. Communicate and interact appropriately and courteously with all. internal and external customers. Work Schedule: Full Time Tour of Duty: Monday through Friday, 0730-1600 Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.