As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Responsible for providing standardized training delivery via instructor- led facilitation of classroom or remote training classes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide all supported business units and emerging clients with standardized new hire, refresher, new process and systems training.
Functions as a subject matter expert in at least one line of business and creates and updates training curriculum as needed.
Create and records, reports and other documentation of training activities.
Represent the Training team in meetings with business partners, leadership and project teams.
Function as a performance consultant, collaborating with Process and Operations to perform needs assessment and recommend training solutions.
Other training related duties as assigned.
KNOWLEDGE, SKILLS, ABILITIES
Customer service focused
Understanding of healthcare and/or revenue cycle services
Skilled facilitator, consistently demonstrates effective questioning techniques and ability to engage students and transfer knowledge
Establish and maintain collaborative relationships with stakeholders to meet business objectives
Working knowledge of training tools and various multimedia technology
Mature classroom management skills; able to effectively control classroom/virtual classroom and create a learning enviroment
Strong communication skills, both verbal and written
Ability to work with minimal supervision, self-starter and demonstrates initiative
Flexible and innovative; highly adaptable to dynamic business environment; catalyst for change
High engagement; supportive of leadership and role model for Conifer values and guiding behaviors
EDUCATION / EXPERIENCE
High school diploma or equivalent
Some college preferred
2 - 3 years experience in training or leadership position preferred
Epic training system classroom training is a PLUS
Healthcare revenue cycle experience preferred
Ability to lift 25-35 lbs, due to travel requirements
Ability to communicate to large groups verbally and through various media
Office Work Environment
Hospital Work Environment
May require travel â�� can vary from approximately 25% to 75%
Job: Conifer Health Solutions
Primary Location: Lebanon, New Hampshire
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 2105000858
About Conifer Health Solutions
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas with 112,000 employees. Through an expansive care network that includes United Surgical Partners International, we operate 65 hospitals and approximately 510 other healthcare facilities, including surgical hospitals, ambulatory surgery centers, urgent care and imaging centers and other care sites and clinics. We also operate Conifer Health Solutions, which provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.