The primary practice setting for this role is the VA Community Care Service which operates and coordinates through the Chief VA Community of Staff. The Nurse Manager is responsible for daily operational management and oversight including but not limited to programmatic development and evaluation; management of resources; oversight of nursing care; administrator of leave; counseling and disciplinary actions and ensuring compliance with regulatory agencies. The Nurse Manager functions as a role model, educator, practitioner and manager, while providing leadership to an interdisciplinary team. The ability to utilize 'EXPERT' knowledge, "with an enormous background of experience, exercising an intuitive grasp of varied situations to zero in on the accurate region of the problem, without wasteful consideration of a large range of unfruitful, alternative diagnoses and solutions" (Benner). The key responsibilities include, but, are not limited to the following: Plans work to be accomplished by staff, sets and adjusts short term priorities and prepares schedules for completion of work Assigns work to staff based on priorities; selective consideration of the difficulty and requirements of assignments and the capabilities of staff Assesses workload of each nurse navigator and fills in where needed Evaluate work performance, time gaps, and quality of work for nursing staff Assesses and alerts for nursing staff to ensure alerts are being addressed in a timely manner Addresses congressional, VEO's and white house complaints associated with Community Care Give advice, counsel, or instruction to employees on both work and administrative matters Interviews candidates for positions in Community Care; recommends appointments, promotion or reassignments; serious unresolved complaints are moved to a higher-level manager Coordinating the provision of quality care and assisting staff to fulfill performance expectations Collaborating with the appropriate manager/administrator to develop, implement and evaluate goals and metrics for Community Care Assures optimal orientation and clinical competence of nursing staff and plays a key role in administering and evaluating individual performance improvement plans Effect minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases Identify developmental and training needs of employees, providing or arranging for needed development and training Find ways to improve production or increase the quality of the work-directed Develop performance standards Assisting the Chief in Community Care with metric and data analysis Performs other duties as assigned. Also, demonstrates the ability to work effectively with patients, family/significant others, physicians, nurses and community health care professionals to optimize care in the community in the most efficient and economical manner. He/She maintains clinical knowledge to determine need for patient information before community referral and assessment of adequacy and appropriateness of care provided by providers. Tour of Duty: Monday - Friday, 7:30 a.m. - 4:00 p.m., (80 hours every two weeks). Work location: Atlanta VA Medical Center or Federal Summit Building.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.