Data Network Communications Engineer (Work from Home)
Location: Danville, Pennsylvania
Type: Full Time
Internal Number: R-17714
This position is our technical lead for our Network Operations Triage team.Responsible for providing vision, strategy, design, implementation, support, and highest-level troubleshooting of the organization's over 30,000 nodes, over 150 sites, Cisco-based LAN/WAN/WLAN and associated systems. Responsible for the work of others, including specifically the technical supervision of junior staff.
Responsible for planning and implementing the necessary hardware, software and telecommunications equipment to maintain and enhance the company's local and wide-area networks, including budget development, system configuration and maintenance and upgrades, stability and reliability, problem resolution, and arrangements for 24/7/365 coverage.
Conceives and develops plans for architectural direction.
Develops special configurations and configuration templates for network equipment, and reviews and approves those developed by junior staffDevelops project timelines, overall project plans, and annual and project budgets for new facilities, technology upgrades, capacity expansion, etc.
Ensures that equipment and software are adequately current.
Develops Management tools and scripting methods utilizing network management applications, Linux and Unix operating systems, and API functionality for automation.
Identifies and localizes tier 3 connectivity problems utilizing management tools and scripting developed by engineering team Analyzes and corrects Tier 3 connectivity, switching, and routing problems in a complex network environment Participates in tier 2and tier 3 incident resolution as needed and problem management with other teams as required.
In depth understanding of the network in terms of cable plant, carrier services, VTP domains, VLANs, bridging, spanning tree, advanced routing, and VPNs and wireless networking.
Informs project team leaders, team members, and functional management of the progress of project activities, on-going or recurring problems, and any circumstance which might threaten the availability or viability of the network.
Provides technical supervision of junior staff assigned to responsible area(s), including assessment of capabilities, mentoring, assignment of appropriate projects and day-to-day tasks, and review of plans, progress, and results.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
The candidate will be part of the Network Operations Triage team, our 'front-line' responders for Network & Voice incidents; the paramedics of the I.T. Networking world, if you will. The ideal candidate will have excellent customer service skills as well as being an excellent troubleshooter, drawing on their skills & experience to quickly get to the root of the problem. Do you have the ability to break down technical issues into language even your parents (who still cling to their flip-phones) can understand? If so, we want you!
In depth understanding of the network in terms of: - Wired IEEE networking standards: 802.3/Ethernet, 802.1x/Authentication, 802.1d/w spanning-tree, rapid spanning-tree (RSTP), per-vlan rapid spanning-tree (PVST+), 802.1q trunking. - Wireless IEEE networking standards: 802.11a/b/g/n/ac, EAP/EAPOL/802.1x, 802.11h 802.11r,802.11k. Radio Frequency knowledge in the 2.4Ghz and 5Ghz spectrum. - Solid understanding of network systems architecture, OSI model, QoS, and TCP/IP and IP based protocols, including IDS/IPS, firewall, EIGRP. OSPF, MP-BGP, MPLS, VPN, VRF. - SNMP and its application in network monitoring systems. - Tacacs and Radius authentication administration
- Solid understanding of VoIP signaling and media protocols (including SIP, H323, MGCP, and RTP), media gateways, session border controllers, Dial Plan architecture and standards.
- Knowledge of Cisco Unified Communications applications and technologies
- Computer systems architecture, operating systems, and network hardware/software. - Good network workstation/server troubleshooting skills. - Good understanding of Linux/UNIX and Windows 7/10/Windows Server 2012/2016 based systems. Familiarity with Linux/UNIX preferred. - Basic understanding of IPv6 and how it differs from IPv4. - Experience with traffic shaping devices and bandwidth management. - Packet capture and analysis with Wireshark, TCP dump, or similar tools. - Log analysis.
Graduate from Specialty Training Program- (Required)
Minimum of 6 years-Information Technology (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh FoodFarmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencingprograms, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13... hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers. What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.