Overview This position is responsible for balancing the needs of our members (high quality, service focused care), our physicians (acquisition and retention), our health plan partners (negotiation of support staff and space) and our business (affordable care through the efficient stewardship of resources) for the Convenient Care/Unpaneled Services team within Primary Care. This position, in partnership with Senior Project Drivers, is responsible for oversight of annual planning, project implementation, daily operations and performance management for (1) Care Essentials and other convenient care pilots (2) Cross Coverage and Unpaneled Care (3) Telehealth services which currently include Get Care Now (a 24/7 virtual urgent care service) and E-Visits. This position requires high level syst