POSITION SUMMARY: The Patient Services Representative is responsible for answering and routing all incoming calls, setting and rescheduling of appointments, sending messages to providers and support staff for follow up while providing excellent customer service to all of our potential and established patients. The Patient Services Representative is an integral part of the clinical health care team. The Patient Services Representative reports to the Patient Services Manager. SPECIFIC DUTIES: Schedules appointments to the correct clinic/provider by paying attention to detail prior to scheduling the appointment. Ability to update patient demographics as assigned by Supervisor/Manager. Ability to screen patients' needs and assign
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