Assistant Manager - Hospital and Outpatient Operations - NJ
Memorial Sloan Kettering Cancer Center
Location: Lyndhurst, New Jersey
Internal Number: 62650
At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes. We're treating cancer, one patient at a time. Join us and make a difference every day.
MSK requires all new hires, volunteers, and vendors who come onsite to provide proof of COVID-19 vaccination. This is based on the COVID-19 vaccines' high level of protection and our shared responsibility in protecting our patients.
Beginning on February 21, 2022, MSK will require all new hires, volunteers, and vendors who come onsite to provide proof of complete COVID-19 vaccination series + booster (once eligible). Individuals currently eligible for a COVID-19 booster must get their booster, or have an approved exemption as a condition of employment at MSK. Individuals can get their COVID-19 booster 5 months after receiving their second dose of either the Pfizer-BioNTech or Moderna COVID-19 vaccine, or 2 months after the Johnson & Johnson vaccine. Individuals who are not yet eligible for a booster must meet this criteria within 30 days of becoming eligible.
We are recruiting for an Assistant Manager. In this role, you will report to a Manager or Associate Director and have oversight for large and complex physician practices and offices. You will work collaboratively with physicians to implement the vision of the Service Chief and Administrative Leadership and carry out the daily operations of clinical and/or office practices. The Assistant Manager will also be responsible for the management of front line administrative staff and ensure the most professional, efficient and appropriate management of academic practices in the department. The Assistant Manager will encourage staff development, continuous improvement, and the highest quality service for our patients.
* We anticipate multiple needs across multiple sites over the next quarter
Other responsibilities include:
Recruiting, orientation, training, disciplinary action and staff evaluation.
Prioritization of workflows to meet the needs of the department and ensure efficient and financially sound operations.
Managing allocation and use of resources, partnering with clinical administrative units (such as Patient Financial Services) to execute objective and performance improvement of MD practices and enhancing the patient experience.
Actively identifying, analyzing and recommending improvements to current processes and fostering innovation.
Analyzing and communicating information and data necessary for fulfilling department needs and overseeing physician practice activity; making recommendations regarding departmental and practice operations based on analysis of information.
Monitoring practice activity metrics and conducting regular reporting.
Performing day to day financial tasks, as required, and abiding by existing policies and procedures.
Bachelor's degree plus 2-4 years of relevant experience.
In lieu of a Bachelor's degree, applicants with relevant experience will be considered.
Non-MSK Employees: Supervisory experience (15-25 direct reports or more) strongly preferred.
MSK Employees: At least one year in a Team Lead/equivalent or higher role strongly preferred.
Strong communication, both written and verbal.
Good working knowledge of Microsoft Office applications.
Flexibility with work hours
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes. For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.