The Chief Experience Officer (CXO) is responsible for leading the organizational goal to create best in class patient, family and staff experiences across the enterprise. The CXO is responsible for leading cross-disciplinary initiatives that provide exemplary experiences for patients, families and providers, that foster the highest level of service and delivery of care, and that embody our core values of respect, diversity and inclusion, teamwork and kindness. This role is highly collaborative and requires strong partnership with leadership across all disciplines and multiple operational areas. The CXO reports to the SVP and Chief Safety and Quality Officer, with a dotted line report to the Chief Human Resources Officer. The CXO will also work closely with the Senior Experience Leadership Committee, the Patient Care Assessment Committee (PCAC), Human Resources leadership and with Hospital and Physician leadership as part of the prioritization, oversight, planning and execution of patient, family, staff and clinician experience initiatives.