Professional Excellence & Magnet Program Manager (1.0 FTE, Days)
Stanford Children's Health - Lucile Packard Children's Hospital
Location: Palo Alto, California
Internal Number: 10271343
1.0FTE, Days, 8 hour shift
At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
This paragraph summarizes the general nature, level and purpose of the job.
The Program Manager for Professional Excellence and Magnet is responsible for operational issues related to program administration including, but not limited to, manages and coordinating the day-to-day operations and resources needed to support the Magnet Accreditation and Shared Governance. Provide oversight to the Magnet Accreditation to ensure ongoing designation by maintaining application standards. Provides coordination to the programs including, but not limited to, scheduling of designated groups/taskforces, creation of and maintaining tracking calendars and timelines, create educational trainings, documentation support, coordination of ongoing work and website updates. Resolves frequent routine problems and conflicts that arise as appropriate or escalates to management. Collaborates with interprofessional team members to implement new structures/processes and align Magnet standards. Exercises strong organizational skills by coordinating events/departmental activities. Plans and carries out assignments that are complex in nature with minimum supervision.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.
Supervises and organizes special events and meetings to support the Magnet Program/Shared Governance.
Maintains a working knowledge of the current Magnet Program manual and adjusts monitoring criteria accordingly.
Manages writing process for Magnet application aligned with organization programs and initiatives.
Supervises and oversees Magnet accreditation process including support of the Magnet committee, promotion of exemplar's and empirical outcomes.
Leads and collaborates with organizational leaders to align work with the Magnet Program requirements and Shared Governance structure.
Creates and maintains complex databases and reports in partnership with other organizational departments.
Plans and develops educational training processes for team members across the organizations.
Manages overall programs development, improvement and resource utilization.
Plans and oversees timelines for the Magnet Program application process and interim monitoring reports.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Bachelor's degree or higher in work-related discipline/field from an accredited college or university.
Experience: Two (2) years of progressively responsible and directly related work experience.
License/Certification: CA Registered Nurse (RN). Specialty nursing certification required (ANCC, relevant to specialty area)
Knowledge, Skills, & Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Knowledge of computer skills; MS Office (Word, Excel, PowerPoint, and Outlook).
Knowledge of word processing, spreadsheet, email, and database software programs.
Knowledge of office procedures, equipment, and filing systems.
Ability to learn and manage websites.
Ability to speak, read, write, and understand effectively at a level appropriate for the job.
Ability to assign and schedule work.
Ability to coordinate complex events.
Ability to function effectively as a team player.
Ability to multi-task and change priorities regularly.
Ability to communicate effectively, both orally and in writing.
Ability to communicate effectively to achieve and maintain positive working relationships with coworkers.
Organizational and general office skills.
Customer service skills.
Physical Requirements and Working Conditions The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Equal Opportunity Employer
Lucile Packard Children's Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.