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Duke University Health System
Raleigh, North Carolina
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Patient Experience Project Manager
Children's is searching for a Patient Experience Project Manager to be responsible for the overall coordination, implementation, execution, control, and completion of enterprise-wide projects designed to enhance patient and family experiences across the enterprise. Promotes excellence in care delivery by providing service consultation, collaboration, leadership, research, and advocating for change as needed. ESSENTIAL FUNCTIONS: Works directly with the Director of Patient Experience to identify and prioritize short- and long-range improvement projects that align with the organization’s strategic plan. Works collaboratively with project stakeholders to develop a comprehensive project plan. Project plans will include: Scope, Schedule, Cost, A
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