Atlantic Health System is seeking an IT Technician Intern. Do you want to work on meaningful and impactful projects that make a difference to the individual members of the surrounding communities?*?¯Are you looking for a program that will allow you to collaborate with healthcare leaders and fellow interns, while receiving training on the tools to succeed in the workforce? If this sounds exciting, then Atlantic Health System's 10-week summer internship program may be great for you!*?¯
The IT Support Technician Intern will be responsible for:
End user support of computer workstations and associated peripherals. This may include diagnosis and troubleshooting of all organizational software, hardware and mobile devices.
Uphold our commitment to customer service excellence, acting as an ambassador of the department in a professional manner
Inventory management via approved software and technology
Respond to requests for technical assistance, providing first level technical support and timely resolution or escalation
Respond to all email, phone calls and service assignments in a timely manner
Maintain records in ticket management system
Applicants must be currently enrolled in a full-time accredited public or private College/University
Be in good academic standing
US Citizen or Permanent Resident
Work 37.5 hours per week and commit to a minimum of 375 hours for the duration of the internship
Excellent written and verbal communication skills
Enrolled in courses related to: Information Technology, Information Management
Excellent computer/software troubleshooting and diagnosing skills
Ability to display excellent customer service delivery with strong soft skills & provide great customer experiences
Atlantic Health System aims to deliver the highest quality, safety and care combined with the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 14th year in a row to Fortune's 'Top 100 Best U.S. Companies to Work For' list. We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families, and our employees.
Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and, therefore, abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual or affectional orientation, national origin or nationality, citizenship status, disability, age, genetics, protected veteran status, ancestry, marital status.