Summary: Functions in the Operating Room to ensure the efficient management of the daily surgery schedule, and is responsible for all clerical functions - registration through post case data collection.
Other information: Previous experience in computerized scheduling. Minimum of 2 years clerical experience.Knowledge of medical terminology preferred.Ability to run errands throughout facility. Ability to deal with crisis situations.Excellent communication skills.
Responsibilities: Demonstrates proficiency with the ORSOS scheduling process and established guidelines--block scheduling; open scheduling; accuracy of case data; adherence to available case time hours and/or can access ORSOS for patient data, print schedules (long and short versions, and volunteer schedules. Demonstrates proficiency with the Invision patient registration process. Able to pre-admit patients for TBS status. Passed mandatory registration competency 1 & 2. On own initiative completed National Association of Health Access Management (NAHAM) and Certified Healthcare Access Associate exam (CHAA) for certification and have maintained certification. Prepares and enters all patient charges as per established guidelines for the post case data collection process with error rate of 2% or lower and/or maintain 100% face sheet completed with Advanced Directive on all outpatients. Communicates special equipment/instruments/supply requests to the Materials Specialists--refers conflicts and procedural questions to the Materials Specialists, OR Desk/Charge RN, and/or department Nurse Managers and/or communicates to OR desk any changes in OR schedule and need for authorization # prior to patient having surgery. Maintain 100 % compliance with pre-authorization process and/or verifies information with insurance company. Notifies department Nurse Manager and/or Director with problems. Maintain 100% Spanish and English consent forms, authorization for treatment and properly filled out by patient with your guidance. Prepares patient folder/chart efficiently and proficiently--appropriate perioperative papers; quality improvement tracking forms; etc., and/or collect appropriate paperwork for post case data charts. Demonstrates proficiency with office equipment--FAX machine, copy machine, computer printer. Answers telephone in a professional manner, communicates messages appropriately, and initiates telephone calls as required. Communicates with MD office staff to ensure presence of required papers and information is accurate on the scheduling form and/or the need for correct authorization # for procedure being done with correct insurance.
Competencies and skills: Essential: * Clear Communication Skills Both Written And Verbal * Knowledge Of Basic Computer Programs * Able To Keep Confidential Information Regarding Patients, Team Members * Able To Withstand Crisis Situations * Has Skills To Provides Customer Service To Patients, Team Members And Visitors * Experience With Excel, Power Point, Word, Visio, Etc.
Education: Essential: * High school graduate or equivalent
Beebe Healthcare serves the Sussex County community with a medical center located in beautiful, historic Lewes, Delaware, and convenient outpatient locations throughout the county. Founded in 1916 by two physician brothers, Drs. James Beebe and Richard C. Beebe, the medical center in Lewes is a 210-licensed-bed, not-for-profit seaside community hospital. Beebe's specialized service lines include cardiac and vascular, surgical services, oncology, women's health, and orthopaedic services. Beebe offers an array of inpatient, outpatient, emergency, and diagnostic services.
Beebe's five satellite campuses offer imaging, physical rehabilitation, and lab services, as well as walk-in care centers. In addition, Beebe offers Wound Healing & Hyperbaric Medicine and Diabetes Management & Medical Nutrition Therapy.
With a mission to serve the community, Beebe also offers many free screenings and outreach programs through its Population Health Department; and advanced medical care for those who are recuperating at home through Beebe Home Care Services.
Beebe is also training the next generation of nurses through the Margaret H. Rollins School of Nursing, located behind the Medical Cente...r in Lewes.
Beebe's Medical Staff has grown tremendously since the early 1990s. Employed physicians through Beebe Medical Group and our affiliated physicians on Beebe's Medical Staff now serve patients from Milford to Millville in specialties including cardiac surgery, dermatology, endocrinology, family practice, gastroenterology, general surgery, internal medicine, pediatric neurology, and surgical oncology.
Beebe is proud to offer quality care, close to home for the residents and visitors of Sussex County.