Certified Medical Assistant- Duke Urgent Care- Float Pool
Duke University Health System
Application
Details
Posted: 02-Oct-24
Location: Durham, North Carolina
Salary: Open
Categories:
General Nursing
Internal Number: DUHDUHUS250330EXTERNALENUS
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Primary Care
Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet organization
Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
Relocation Assistance (based on eligibility)
Certified Medical Assistant - Duke Urgent Care - Float Pool.
Occ Summary
The Medical Assistant, Certified f unctions as an integral member of theinterdisciplinary healthcare team i n providing direct patient care. TheMedical Assistant, Certified perform s routine administrative and patientcare supportive duties in a Health S ystem medical practice that assistmedical and/or nursing staff in the ex amination and treatment ofpatients and ensure the clinic/office runs smo othly.
Work Performed
Clinical responsibilities:The CMA takes medical histories and records vital signs, explainstreatment procedures to patients, and prepares patients for examinationsand proced ures.Patient care support responsibilities may include assisting the med icaland nursing staff during examination and procedures, collecting andp reparing laboratory specimens, performing basic laboratory test in thecl inic/office, taking electrocardiograms, removing sutures/ staples,changi ng sterile and non-sterile dressings, promoting patient/familyunderstand ing of the educational content and his/her involvement in theplan of car e, and documenting in the patient record.Other clinical support responsi bilities include disposing ofcontaminated supplies, instrument processin g, high level disinfectionand sterilization of medical instruments, tele phoning prescriptions to apharmacy, preparing and administering medicati ons as directed by aphysician, and authorizing drug refills as directed. Performs otherclinical functions as delegated and supervised by the phy sician.Administrative responsibilities:The CMA greets patients, answers telephones, schedules appointments toinclude arrive appointments in Maes troCare, checkout patients, andreferral scheduling; arranges for hospita l admissions and laboratoryservices, updates and files patient medical r ecords, fills out insuranceforms, handles billing, bookkeeping to includ e receiving copays andcollections on account balances; correspondence, a nd ordering clinicaland clerical supplies and forms. Performs other admi nistrative duties asdirected.May be requested to be a liaison for clinic activities such as JointCommission and falls and/or participate in clin ic committees.
Knowledge, Skills and Abilities
Good customer service skills.Work requires the ability to understand and fol low oral and writteninstructions generally acquired through a high schoo l education andmedical assistant programming.Heavy lifting and the ability to transport stretcher and wheelchairpatients may be required.Working knowledge of sterile techniques and special procedures that areapplicab le to work performed.Working knowledge of procedures and techniques invo lved in administeringroutine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health andsafety pre cautions applicable for work in a clinic setting. Workingknowledge of in fection control procedures and safety precautions.Age specific competenc ies.Daily clinic preparation process; registration, scheduling, chargepo sting, order entry. Able to document and communicate pertinentinformatio nAbility to establish and maintain effective working relationships withp atients and clinic staffTyping skillsMedical terminologyLevels II and II I -- Ability to independently seek out resources andwork collaboratively
Level Characteristics
N/A
Minimum Qualifications
Education
Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level IV -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Experience
Level I -- No experience required. Level II -- 1 year of clinicalexperience as a Medical Assistant, Certified in a clinical setting. Level III -- 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Level IV -- 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III, and IV.
Degrees, Licensures, Certifications
Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.