Salt Lake City, Utah
Los Angeles, California
Towson, Maryland
Portland, Oregon
Dallas, Texas
Posted: 12-Apr-25
Location: Irving, Texas
Categories:
Internal Number: 267696
Summary:
Working in a team environment to provide research, and analytics specifically in the function of automated systems and processes of benefits programs for the organization in accordance with design, implementation guidelines, procedure development, and system administration. Responsible for maintaining internal benefit administration databases, analyzing processes and procedures for automated administration, and assisting with the design and implementation of computer program changes to improve benefits delivery systems. Responsible for researching errors derived from data interface transfers to and from benefit/payroll administration systems and other external third-party administrators authorized to receive eligibility, benefits enrollment, and payroll data. Provides extensive analytics of data structures within benefit programs in order to determine compliance with specified practices and procedures. Provides problem resolution for incorrect benefits data to internal partners and external service providers. Prepares and presents reports and other communications as required by management.
Responsibilities:
- Responsible for the testing benefit/payroll system changes and enhancements to ensure completeness and accuracy.
- Reviews data for deficiencies or errors, correcting any incompatibilities.
- Collaborates with external administrators and internal business units to identify opportunities for process improvements, recommend system modifications, and develop processes.
- Participates in the design and roll-out of benefit plans and benefit program administrative functions as required.
- Participates in providing benefit plan interpretations and guidance to local Human Resource Departments and MyCHRISTUSLife as required.
- Provides ongoing liaison with Human Resources Information System team developing and managing interface files and data shared with external administrators.
- Creates or designs specifications for reports and other output from payroll or HRIS for Benefits and/or Human Resources purposes as required.
- Audits and reconciles external vendors and internal payroll systems, including the performance of special data-related projects as required.
- Manages the process for data reconciliation and data cleanup with all administrators.
- Assists in preparations and review of communications with internal and external contacts.
- Assists in research and provides resolution to Associates? inquiries.
- Evaluates operational workflows to increase efficiencies and process improvements.
- Provides staff support by clarifying systems data to achieve a target resolution amongst the HR Business Partners, MyCHRISTUSLife Associates, and Benefits team.
- Assists in benefit programs research, process creation and documentation, system testing, and internal/external annual communications for the annual enrollment process.
- Assists in managing acquisitions/transfers to provide necessary data to Benefit Administrators for correct benefit eligibility.
- Manages yearly non-discrimination testing of the Dependent Care Flexible Spending Plan.
- Develops and maintains administrative procedures relative to the functions of this position.
- Demonstrates integrity, ethics, accountability, responsibility, initiative and teamwork at all times.
- Analyzes Benefits Administrator?s benefit deduction files to ensure deductions are transmitted accurately to Payroll Administrator
- Analyzes benefits deduction error log report.
- Calculates and processes retro adjustments.
- Monitors benefit deductions to ensure adjustments are processed accurately.
- Resolves benefits deduction inquiries initiated by Associates.
- Monitor, track, and report payroll deduction issues as they trend in order to resolve at a vendor level.
- Audit payroll deductions
- Resolves benefit deduction adjustments, issues, and escalations from HR Shared Services.
- Excellent writing skills for reports and benefits information
- The ability to present information clearly and in a manner that is understandable to managers and employees and to answer questions
- Other duties as assigned.
Requirements:
- Bachelor's degree in human resources or related field of study preferred
- At least 1 year of Benefit administration
- Strong customer services
- Knowledge in HRIS such as Infor, ADP
- Experience in Microsoft Suite, Excel, Word, and PowerPoint.
- Knowledge of state and federal laws and regulations with regard to the process of health benefits
Work Type:
Full Time